訂購導覽 – 創星智融innostar

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購物流程

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商品細節可參閱網站資訊或詢問客服人員。

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收到訂單後將會立即進入出貨準備階段。

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若不想以線上商城付款，也可至其他商城或洽詢客服人員。

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付款完畢後訂單即成立，不可任意取消訂單。

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購物小提醒

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當您購買服務/購課/報名活動時，您亦同意以下退費規範：

付款後24小時內，在未享有任何服務/課程/活動之內容之情況下，可於24小時內申請該筆訂單全額退費(跨行手續費需扣除)，以收到退款表單送出時間為準。
付款後2日至接獲服務/課程/活動提供方通知前如要退費，需在未享有任何服務/課程/活動之內容的情況下，才可申請退款，但需扣除退款手續費。(手續費為退費金額的20%)
付款後7日或享有任何服務/課程/活動之內容後，便無法向提出任何退款之請求。
客製化服務/課程/活動，於付款24小時後不得申請退款。
實體商品(不含客製化商品/規定不得退換品項)之退換流程
- 了解退換貨流程&連繫客服人員→請於7日猶豫期內主動來訊/來電/來信聯絡客服人員申請退換貨。
- 確認退換貨商品→請將該筆訂單之商品一同整理並附上發票，方便進行退換貨作業。
- 寄回購買之商品→將商品與發票寄至星蟲子數位科技股份有限公司，並附上郵資證明。
- 完成退換貨流程→收到退換貨商品後，經人員評估符合退換貨標準，將會進行換貨/退款。
以上規範為適用商品資訊頁面中無註明時，若有註明需依照服務/課程/活動提供方之規定進行。

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購物流程圖解

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第一步、選擇喜愛商品加入購物車，並點選結帳。

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第二步、填寫帳單資訊，若有優惠券請輸入於紅框中。

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第三步、若需運送不同地點請在此勾選並填寫地址。

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第四步、確認該筆訂單無誤後，即可點選下單購買。

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第五步、此為跳轉頁面。

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第六步、選擇付款方式、並完成付款手續後，訂單將會立即轉為預備出貨階段。

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